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Author Topic: Can't Save WebStudio after changing Campaign Name  (Read 4051 times)

Vitalis

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Can't Save WebStudio after changing Campaign Name
« on: October 11, 2009, 07:34:17 PM »
I have noticed that if you rename or change the name of a Campaign to something other than the default name of "Campaign", you can't save your changes in WebStudio.  Is this something that I can't change?  I'd like to name my campaigns something different than Campaign1 and Campaign2 etc.  I got an error message using IE and it wouldn't do anything using Firefox.

ANOOP

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Re: Can't Save WebStudio after changing Campaign Name
« Reply #1 on: October 11, 2009, 10:12:37 PM »
This problem occurs only when u are modyifying the name of the campaign, when you are creating a new campaign it accepts the name

admin

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Re: Can't Save WebStudio after changing Campaign Name
« Reply #2 on: October 12, 2009, 06:40:52 AM »
We tried it and all seems fine.
What name are you using to rename to ?

Sean.

Vitalis

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Re: Can't Save WebStudio after changing Campaign Name
« Reply #3 on: October 12, 2009, 12:35:02 PM »
It seems that ANOOP was correct.  When you create a new campaign, you can name it whatever you want and saving works.  I was using a preexisting campaign and was trying to rename it to "Network Campaign" and it wouldn't save it.  After changing the name of the campaign, I added resources to the timeline and changed the name of the timeline and it wouldn't save any of the work I had done.  I had to go thru a process of elimination to figure out what was causing the system to not allow me to save.  It ended up being changing a campaign name.  Just thought I would share this info incase others run into the same issue, it could save them some time and frustration and it may be an easy and quick fix on the admin side.

admin

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Re: Can't Save WebStudio after changing Campaign Name
« Reply #4 on: October 12, 2009, 05:52:14 PM »
Hi Guys,
I tried to rename the campaign like 30 times and nothing.
Can please let me know EXACTLY the steps that are causing this.
And also email me your login email id to mstech [a t] media....com so I can help track this one down ?


Thanks again...

Sean - MediaSignage.com

ANOOP

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Re: Can't Save WebStudio after changing Campaign Name
« Reply #5 on: October 12, 2009, 11:03:27 PM »
Sean;

I have sent you the mail

Anoop

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Re: Can't Save WebStudio after changing Campaign Name
« Reply #6 on: October 13, 2009, 06:06:14 AM »
yes, thanks, I saw exception, working on this now.
Regards,

Sean - MediaSignage.com

 

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