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Author Topic: Image Quality Issues  (Read 436 times)

a.jenkin

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Image Quality Issues
« on: September 20, 2018, 01:25:13 AM »
Hello,

Unfortunately I'm having trouble with the output quality of my screen layout. There's several things that aren't working as smoothly as I'd hope.

I'm building the screen on a laptop and then playing it on a 72" Benq interactive screen. The 72" screen resolution is 1920 x 1080.

1. The first thing that is strange is the rich text that I'm using in two subdivision fills out more of the subdivision when playing back on the 72" screen than it does when demoing on the laptop. Also the text is significantly distorted.

2.  The second thing is that any photos that I import are distorting. I appreciate the photos need to be scaled to the subdivision pixel dimensions. To achieve this I'm using GIMP photo editing software. e.g.I have an image that is 4128 x 3096 (72 dpi) that I need to place in a subdivision that is 480 x 270. I first scale this down to 480 x 360 (72dpi). I then crop the bottom of the image so that it becomes 480 x 270 (72dpi). I then upload this resized image and drop it into the timeline. I tick "maintain aspect ratio" to ensure that it doesn't stretch at any point.  As soon as I run it on the big screen it's significantly distorted.

Does anyone have any ideas what could be causing this or if there is anything I could try to resolve the issue?

Also just to add the 72" screen is fine when playing back power points directly. All the images within the powerpoint are clear and crisp.

topangan

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Re: Image Quality Issues
« Reply #1 on: September 20, 2018, 08:26:46 AM »
Are you using scenes or screen templates?  My guess is one of these or both are not set to 1920 x 1080...

a.jenkin

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Re: Image Quality Issues
« Reply #2 on: September 20, 2018, 10:59:03 AM »
Screen templates.

The screen type I have created is 1920 x 1080. I then have a number of screen divisions within that main screen type. Each one of these screen divisions varies in size. Any images that I import into it, I resize first so that it suits the particular screen division it is for.

topangan

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Re: Image Quality Issues
« Reply #3 on: September 20, 2018, 07:15:22 PM »
okay then check your player. Not sure if it is windows or not but check to see if the screen resolution is displaying 1920 x 1080, and then check to see if scale/layout is 100%.

a.jenkin

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Re: Image Quality Issues
« Reply #4 on: September 25, 2018, 12:54:13 AM »
Hi Topangan,

You were absolutely right, the scaling was set at 150%. I've reduced to 100% and everything is working as expected. thanks very much.

Al

 

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