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Author Topic: E-Mail Notifications of Server Maintenance  (Read 2034 times)

Saner Media

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E-Mail Notifications of Server Maintenance
« on: October 04, 2013, 06:16:22 PM »
PLEASE!!! At least send email notifications of server maintenance when they will not be accessible!!!
There are situations where service is required after NORMAL hours such as Emergency Messages, updates to Campaigns, etc.
If we receive an email informing us of possible outages, we could at least send a pre-emptive email to clients who might require access at those times.
This could save a contract or two!!!!!

Simple consideration & good business.

admin

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Re: E-Mail Notifications of Server Maintenance
« Reply #1 on: October 04, 2013, 07:04:58 PM »
We twitted, Google plussed as well as posted on the forum....
All things should settle by now!

regards.

dariussquared

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Re: E-Mail Notifications of Server Maintenance
« Reply #2 on: October 11, 2013, 12:08:32 PM »
don't be silly, email is still the professional way to notify customers.  I don't want to have to get a Twitter account to know when your service will be going down.  you can do better.

 

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