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Author Topic: Studio Station View Issues  (Read 2169 times)

AndrewL

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Studio Station View Issues
« on: September 19, 2013, 02:46:19 PM »
Hello,

Would like to report that the studio is having issues reading the players.

I have 5 different players that are not showing the air version and as a result is not allowing the option to update the player software automatically. The signage player escape screen shows the air version perfectly fine.

2 other stations are just showing as offline not connected - yet when I logmein on the stations they are up and working, and the signage player escape screen shows server connected and controller connected.

I worked with chat support and did everything including uninstalling the signage player, uninstalling flashplayer and adobe air, cleaning the caches completely, rebooting and installing everything from scratch but still no changes.

FYI

AndrewL

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Re: Studio Station View Issues
« Reply #1 on: October 01, 2013, 04:17:02 AM »
This issue seems to be resolved with your latest build.

 

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