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Author Topic: What to do if you get a "Download failed" during 1.6 update to 1.7  (Read 3898 times)

admin

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« Last Edit: October 29, 2009, 05:11:24 PM by admin »

frans-xr

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Re: What to do if you get a "Download failed" during 1.6 update to 1.7
« Reply #1 on: August 31, 2009, 01:05:03 AM »
hi sean...

i got download failed for the past version you have ...maybe cause i have some bad connection here
so start that day, i use direct link that you suggest to us using this link :

http://master.mediasignage.com/masterserver/airstudio.air

and work properly to download the new version for studio,
and for player i change the file name to airplayer.air

but when you announce for the version 1.7 for mediasignage application ready to download,
i tried to download it, i still got version 1.6, even i tried to  download it many times using that link
can you help me ????

do you have another direct link for this ??? what i have to do to get the new version(1.7)


regards,

Frans

admin

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Re: What to do if you get a "Download failed" during 1.6 update to 1.7
« Reply #2 on: August 31, 2009, 07:52:41 AM »
Please do the following:

1. Uninstall the AIRPlayer from Control Panel
2. Delete the directory under c:\program files

only when 1 and 2 are complete

Download new version...

let me know,

David

frans-xr

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Re: What to do if you get a "Download failed" during 1.6 update to 1.7
« Reply #3 on: September 02, 2009, 02:40:20 AM »
thanks david,

your tips it's great
now i can use the new studio and player

regards,

Frans

 

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