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Author Topic: Player on Samsung galaxy note 2  (Read 1775 times)

PUYOPUY

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Player on Samsung galaxy note 2
« on: August 24, 2013, 07:22:51 PM »
Hi,

I tried to use SignagePlayer on my Note 2, it just display black screen, no sound or image.  SignageStudio showing that player's connection is black color(not sure what black mean) and status is playing.

Player OS version: Android 4.1.2
Player airVersion: 3.5.0.600
Player version: 4.10.12

Same campaign on different android player working fine.

Thanks for your help.
puyo

Xizor

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Re: Player on Samsung galaxy note 2
« Reply #1 on: September 09, 2013, 02:25:59 AM »
Most likely you have not assigned your timeline to a sequence. This will result in signage player running an empty, black screen.

You can assign timelines to sequences in CAMPAIGNS > SEQUENCES and then drag your timeline into the sequence to have it play.

 

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