March 20, 2023, 02:19:22 PM
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MediaSignage support forum



Author Topic: Screensaver Requires Two or More Interactions To Activate Kiosk  (Read 3025 times)

Xizor

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I have a screensaver timeline that plays until someone chooses to interact with the touchscreen of my devices (iPad2 and Android Galaxy S3). The interruption function does work, however only on the second touch.

Observation 1:
Starting the player loads the interactive kiosk timeline. If I interact with the buttons everything works on first touch, then if I let the screensaver kick in and tap the screen the kiosk wakes immediately.

Observation 2:
If I start the kiosk and do not interact with it until after the screensaver kicks in, two touches will be required to wake the kiosk.

Does anyone have any insight into why this would be?

 

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