September 21, 2023, 12:11:53 PM
Welcome, Guest. Please login or register
News: Stay up to date with everything that's happening at http://twitter.digitalsignage.com

MediaSignage support forum



Author Topic: HTML component width limited to 4000 pixel  (Read 3169 times)

plusamedia

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
HTML component width limited to 4000 pixel
« on: May 14, 2013, 01:19:25 PM »
We have the screen size = 4096x768, just one screen division with size = 4096x768.
One HTML component added to that channel  but the HTML Component just get a width = 4000 pixel. The height is okay. The result is an black band of 80 pixel on the screen.

Any solution to this? We need the HTML to fill the whole screen (4096x768)

Thanks

plusamedia

  • Newbie
  • *
  • Posts: 3
  • Karma: +0/-0
Re: HTML component width limited to 4000 pixel
« Reply #1 on: May 16, 2013, 12:08:00 PM »
No reply!! Come on administrators, we need an answer to this issue

criley

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 598
  • Karma: +15/-0
Re: HTML component width limited to 4000 pixel
« Reply #2 on: May 16, 2013, 01:52:43 PM »
Have you tried to contact tech support yet. You can reach them through the live chat or via their email and even by phone. Admin is not always on here, so you would get a much quicker response through those avenues.

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines