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Author Topic: Added existing account to white label program  (Read 4559 times)

frans-xr

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Added existing account to white label program
« on: July 27, 2009, 11:54:04 PM »
Hi Sean,

I already create reseller account and using white label program for this purpose

and now i have some question about white label program :

1. first, how i can added my exist client account (...that create using signage studio program...) to white label program

2. second, why only white label name that show on presentation when rebooting the player, why the icon not include on presentation when rebooting the player

admin

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Re: Added existing account to white label program
« Reply #1 on: July 28, 2009, 12:27:47 AM »
Please email me your: USER account and RESELLER account emails to: mstech [ at] media...com and I will associate the two accounts for you.

We will soon give you the option to using your own icon or swf to show on AIRPlayer reboot ( if you are a white label reseller that is )


David.

frans-xr

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Re: Added existing account to white label program
« Reply #2 on: July 29, 2009, 01:30:03 AM »
okay i'll send you the USER account and RESELLER account emails later 

but there is some bug that i found today,

yesterday, my white label display (when we restart or reboot the player) working fine and working like what u said about white label program,  that using my white label name.

but today, i tried to played again the player and then i found that those display back to the default display  that using default display mediasignage, not using white label.


regards,

Frans

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Re: Added existing account to white label program
« Reply #3 on: July 29, 2009, 01:33:46 AM »
Yes, we are aware of this and fixed this issue in release 1.6 which is due around the end of Aug 09.
Actually, the release of 1.6 completely changes the Watchdog with a new c++ application which is faster and much more reliable.

David.

 

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