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Author Topic: I can not access my account. Signage / Web Studio  (Read 2024 times)

cloud

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I can not access my account. Signage / Web Studio
« on: April 01, 2013, 06:45:07 AM »
Hi!

I can not access my account. Signage / Web Studio

Since yesterday when I log in the screen goes blank.  ???

My stations are the pop-up blank, as when trying to log into the account, did not receive any return.
UPDATE: After many tests in some stations, the pop-up showed the details of account, but the server is "Not connected", and the Player started playing the campaign after 20 minutes. But the server is not connected... Contens, customRSS not update....

Here a screenshot of webstudio: http://tinypic.com/r/2rgop45/6

Thanks a lot!  :)


UPDATE:
Problem solved in live chat, the support is awesome! Thanks again. ;D
« Last Edit: April 01, 2013, 07:56:08 AM by cloud »

admin

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Re: I can not access my account. Signage / Web Studio
« Reply #1 on: April 01, 2013, 08:06:31 AM »
Tested your account and it appears to be working with no issues. also checked the server... no issues with the server on our side as well.

Could be an internet issue on your side. Not really sure at this point.


 

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