March 20, 2023, 04:15:43 PM
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MediaSignage support forum



Author Topic: Channel 0 RSS Feed Alpha Doesn't Show Channel 1 Background in Campaign  (Read 2699 times)

Alan McInnes

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I have two Campaigns that are constructed identically with a Custom RSS feed over a jpeg background.  One plays perfectly and the other seems to have problems with the alpha in the RSS Custom feed so that it appears to play as a black screen, although I can faintly see the RSS text running.  The ONLY difference that I can detect is that the screen sizes are different to accomodate two different TV screens.  The one that plays OK is 720x1080 and the one that doesn't play correctly is 1920x1080.

I have checked each of the RSS Custom feeds in the campaign and they show with a functioning alpha channel. The jpeg backgrounds show correctly too.

What could be happening?  Any trouble shooting ideas?

 

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