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Author Topic: Ad Package Status does not switch from Pending to Accepted in Outgoing Ads  (Read 2091 times)

ecolmar

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Hello

We are starting to sell Ad Packages, and we are experiencing a bug.

I created an Ad Package, and this Ad Package was accepted (Status = Accepted in Incoming Ads).
But this Package still has a Pending Status in the Outgoing Ads.

I have waited for a couple of hours, but there is no change.

Thanks for your help

HVL

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Re: Ad Package Status does not switch from Pending to Accepted in Outgoing Ads
« Reply #1 on: November 23, 2012, 05:47:42 AM »
During the upgrade to 4.0, they broke the ad-packaging system. What you describe is exactly the same error I'm getting, and there is no fix. I think it is on the development roadmap, but seeing as this bug is essentially a major deal-breaker, I don't think this issue is getting enough attention. The whole ad-packaging system is completely useless.

Quick note: downgrading to SignageStudio 3.x will not work (I'm currently using 3.x myself). They broke the connection on their own end.
« Last Edit: November 23, 2012, 05:49:13 AM by HVL »

admin

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Re: Ad Package Status does not switch from Pending to Accepted in Outgoing Ads
« Reply #2 on: November 23, 2012, 07:46:02 AM »
As we mentioned before, the Ad engine was always in beta and we decided to re-factor the underline code to allow proof of play for the entire system (not just In/Out Ads).
This feature is being worked on and will release in the following week or so with an additional feature set the following month.

KingPro

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What is the status here? When will we se a working ad engine again. I am loosing a lot of time manually entering one advert on different campaigns. A lot of wasted time. If it is far away/never coming, does anyone have a workaround on how to have 20 different campaigns, but some of the adverts showing on all screens?

 

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