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Author Topic: Catolog Components don't display in WEB version  (Read 2139 times)

wrigkimb

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Catolog Components don't display in WEB version
« on: November 01, 2012, 10:17:41 AM »
The Catalog Components don't display in WEBPlayer version however they display just fine on the SignagePlayer.  Also, the web version only plays the campaign a couple times then the whole screen goes black.  How do I fix these?
Thank you!

wrigkimb

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Re: Catolog Components don't display in WEB version
« Reply #1 on: November 07, 2012, 08:04:04 AM »
Anyone know what could be causing this?  Any suggestions on how to fix this?

admin

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Re: Catolog Components don't display in WEB version
« Reply #2 on: November 07, 2012, 02:52:27 PM »
I don't have any bugs open for this so you may want to check with live support so they can review the setup...

wrigkimb

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Re: Catolog Components don't display in WEB version
« Reply #3 on: November 07, 2012, 03:43:34 PM »
I entered the live chat today and asked the question, and the guy I talked to said that the Web Player doesn't support the Catalog Component. 

admin

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Re: Catolog Components don't display in WEB version
« Reply #4 on: November 07, 2012, 04:42:39 PM »
ok I will check with dev team, I know that in release 3.0 it did, but maybe changed in 4.0

GRAFIXMEDIA

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Re: Catolog Components don't display in WEB version
« Reply #5 on: November 07, 2012, 04:58:22 PM »
Can confirm Catalog components not working on web player under 4.0
I have used this in past under 3.0 and still have live link to embedded player page to show off how powerful this tool is.
It would be shame not able to do so under 4.0

GRAFIXMEDIA

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Re: Catolog Components don't display in WEB version
« Reply #6 on: November 28, 2012, 06:32:54 PM »
Hi Admin

Can you shed some light on this please.

When will this get fixed.

Thanks

admin

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Re: Catolog Components don't display in WEB version
« Reply #7 on: November 28, 2012, 09:18:10 PM »
The bug is open and I don't have an ETA yet, sorry.

 

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