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Author Topic: Signage Player crashing on Mac  (Read 3199 times)

smfreese

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Signage Player crashing on Mac
« on: October 26, 2012, 12:08:14 PM »
The signage player keeps crashing on a couple of different Macs models and several different player and AIR versions. Registration process works fine, display screen appears for a split second and then the whole application crashes. Tried the following combinations to no avail:

Hardware
  • Late 2007 15" MacBook Pro
  • Mid 2009 13" MacBook

OS X
  • 10.6.8
  • 10.7.4
  • 10.7.5

AIR
  • From version 2.7 up to latest (3.4.0.2710)

Flash
  • Latest (11.4)

Signage Player
  • 3.0.1110
  • 4.0.90

Here's the crash report from the Mid 2009 MacBook with 10.7.4/AIR 3.4/Player 4.0.9:
Code: newbielink:javascript:void(0); [nonactive]
Process:         SignagePlayer [4721]
Path:            /Applications/SignagePlayer.app/Contents/MacOS/SignagePlayer
Identifier:      SignagePlayer.86EE3EEE54D7DB049D16E358CDC443F088917621.1
Version:         4.0.90 (???)
Code Type:       X86 (Native)
Parent Process:  launchd [4418]

Date/Time:       2012-10-26 11:27:09.741 -0700
OS Version:      Mac OS X 10.7.4 (11E53)
Report Version:  9
Sleep/Wake UUID: AFC5A14B-764D-4F1B-9704-FE298222F456

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008

VM Regions Near 0x8:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/SignagePlayer.app/Contents/MacOS/SignagePlayer
    __TEXT                 0000000000001000-0000000000007000 [   24K] r-x/rwx SM=COW  /Applications/SignagePlayer.app/Contents/MacOS/SignagePlayer

Application Specific Information:
objc[4721]: garbage collection is OFF

Display does run with Air 2.6.0.19140 and version 3.0.1110 of the app but then SWF resources and static images won't display. I've been beating my head against the wall on this for days. Any help you could provide would be most appreciated.

Thanks,
Sean

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Re: Signage Player crashing on Mac
« Reply #1 on: October 26, 2012, 02:07:58 PM »
What if you build a presentation with just 1 image? crashes?

 

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