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Author Topic: player starts a few time  (Read 2924 times)

samuel.geisler

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player starts a few time
« on: September 03, 2012, 06:55:24 AM »
we have about 15 signageplayers running on mac mini computers. now we have the problem that sometimes a station is not more working. when i look with teamviewer i can see that the player is open 20, 40, or even 70 times.
everything is running only the player crashes. someone knows why? or how it could be that the player is open a few times?

thanks for your help!

admin

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Re: player starts a few time
« Reply #1 on: September 09, 2012, 09:31:31 AM »
Few things:

1. Make sure latest Adobe AIR 3.2 is installed
2. Make sure latest 4.X SignagePlayer insatlled
3. Disable Adobe AIR updates here: http://airdownload.adobe.com/air/applications/SettingsManager/SettingsManager.air

 

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