February 23, 2024, 03:10:23 PM
Welcome, Guest. Please login or register
News: Join us for a FREE Webinar this Thursday at http://webinar.digitalsignage.com

MediaSignage support forum

Author Topic: Issue with Amazon Fire Stick - Cannot install WatchDog  (Read 1111 times)


  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
Issue with Amazon Fire Stick - Cannot install WatchDog
« on: November 01, 2023, 10:00:45 PM »
Hello everyone,

I want to install SignPlayer and SignWatchDog on a new Amazon FireStick and facing issues

I turn on "ABN Debugging" in Developper Options of the stick
First I get "Downloader" on the stick then give it permission to install Apps
Then I get Google Chrome at the following link: bit.ly/2tVph6S
Then I give Google Chrome Permission to install Apps
Then from Chrome I navigate to Digital Signage Website and Download the Player and Watchdog APKs
I install the Watchdog APK First per instructions on the digital signage website
When I launch watchdog - it goes to blank screen and remains stuck on blank screen - no more progress after that, it doesnt take me to the screen where I can flip the switch  to "Yes" on "Grant Usage Access" and "Display over other apps" permissions

I am stuck, I cannot deploy player on screens without Watchdog running, and since I get the blank screen upon watchdog launch, It doesnt get properly setup

I hope someone else has had the same issue and there is a known solution !



  • Administrator
  • Hero Member
  • *****
  • Posts: 5189
  • Karma: +36/-8
Re: Issue with Amazon Fire Stick - Cannot install WatchDog
« Reply #1 on: November 15, 2023, 06:14:57 PM »
please do a factory reset and repeat the process. after installing chrome, download the apk's - install SignPlayer first and register the player.  Note that you would need a keyboard and mouse to enter the sign in. afterwhich, install SignWatchdog and then launch the app to set the permission.  It may not show the different options but after reboot, sign watchdog should still launch on power on and launch the player app

Sign Player: https://galaxy.signage.me/deploy/SignPlayerInstaller.apk
Sign Watchdog: https://galaxy.signage.me/deploy/signWatchdog.apk

best regard



Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines