October 19, 2018, 11:58:20 AM
Welcome, Guest. Please login or register
News: Stay up to date with everything that's happening at http://twitter.digitalsignage.com

MediaSignage support forum



Author Topic: Player continuously reloading  (Read 2116 times)

Alec

  • Newbie
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
Player continuously reloading
« on: May 07, 2012, 02:31:19 PM »
Hi,

I installed on my laptop (Intel Core i5 CPU @ 2.60GHz-Windows 7 Enterprise) the Player in Test Environment-mode. Everything is working just fine. However, when laptop gets locked/looses connection, en I log on again the Player will reload continuously in loop showing: Please Wait...Loading files to shut off again and start over and over again.

The Controller displays the following message: 
SigangeController ver 2.2.10
Another instance of SignageCintroller is running

C:\...\Startup>goto while

C:\...>startup echo while do

C:\...>startup>call "C:\...SignageController.exe""SignagePlayer.exe"-loop
...

Whenever I restart my laptop, the player will work fine again untill it gets locked/looses connection .

I already tried to delete the SigangeController.bat-file out of the StartUp directory but it keeps popping back.

I would like your advice on this.

Thx,

Alec

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4865
  • Karma: +35/-8
    • View Profile
Re: Player continuously reloading
« Reply #1 on: May 08, 2012, 04:41:07 AM »
Hi,


Try disabling Windows UAC
and then in the compatibility tab of the Signage Controllers properties, set it to run as admin.

hdanson

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
    • View Profile
Re: Player continuously reloading
« Reply #2 on: May 08, 2012, 06:53:48 AM »
Same issue on Windows XP when the station reboots. Already cleared the IE catch and re-registered the station. It seems like the larger the campaign the more often it happens.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4865
  • Karma: +35/-8
    • View Profile
Re: Player continuously reloading
« Reply #3 on: May 09, 2012, 10:38:05 AM »
IE cache has nothing to do with it..


You will need to clear cookies and cache so that the passwords and registered settings will be cleared.
 
Close player
 
In XP
Delete C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer.XXX
(USER_NAME = logged on windows XP user)
 
In Windows 7 / Vista
Delete C:\Users\USER_NAME\AppData\Roaming\SignagePlayer.XXX
To get to this folder,  Click on Start, and on the search field type %appdata% hit enter, and then delete the SignagePlayer.xxxx folder.
 
 
and re-launch and re-register

Alec

  • Newbie
  • *
  • Posts: 4
  • Karma: +0/-0
    • View Profile
Re: Player continuously reloading
« Reply #4 on: May 16, 2012, 05:32:20 PM »
Ok, last response worked for me!

Thx,

Alec

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines