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MediaSignage support forum

Author Topic: Station Disconnects  (Read 706 times)


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Station Disconnects
« on: September 28, 2023, 01:19:57 PM »
I have an issue that when the station goes green and I click to get a snapshot it turns yellow and nothing happens. Sometimes it turns red.
I got lucky and got it to work one time. My other 4 signs work fine with the same setup.


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Re: Station Disconnects
« Reply #1 on: October 05, 2023, 08:30:39 AM »
There are a few steps you can take to narrow down the problem. Change the ethernet cable (if you are using a hardline). These can be an issue at times.  Next check the internet by connecting another device to the ethernet cable to see if you get the same intermittent behavior.  We had a device that was experiencing this very same issue and it turned out to be the cable in the wall.


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