December 09, 2023, 08:18:18 AM
Welcome, Guest. Please login or register
News: Join us for a FREE Webinar this Thursday at http://webinar.digitalsignage.com

MediaSignage support forum



Author Topic: Wrong App Running on New Player Just Purchased  (Read 693 times)

ryan@constrology.com

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
Wrong App Running on New Player Just Purchased
« on: July 11, 2023, 04:13:16 PM »
Just got the newest mediaDROID+ Powered by The Free Cloud Signage from DigitalSignage.com from Amazon and upon reboot it defaults to running the "Sign Player" app instead of the "SignagePlayer" app.  How do I fix this?

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 5185
  • Karma: +36/-8
Re: Wrong App Running on New Player Just Purchased
« Reply #1 on: July 11, 2023, 07:30:40 PM »
In the home screen, there is a shortcut to a ReadMe file with the instructions.  You can also refer to the instructions below:
  • If you are running SignPlayer and wish to switch to Legacy Player, first get to the App Drawer (App Menu) icon. Do a long left mouse button press on signWatchdog until the context menu appears.  Select App Info then immeriately click Force Stop and then click on Storage and select Clear Storage.  Go back to the App Drawer then do a long left mouse button press on SignPlayer until the context menu appears.  Select Site Settings then click on Clear and Reset
  • Go back to the Apps Drawer (Apps Menu) and click on SignageWatchdog.
  • The screen will go black and should launch the SignagePlayer app.
  • At this point, make sure you have a keyboard and a mouse attached to navigate and type in text.  Onboard keyboard will not work.
  • At the Connect to Server screen, leave the option to Default and then click on Connect (note that you may need to click this a few time before the app syncs with the server and connect).

best regards

-ADMIN
  • At the Login screen, enter your Legacy Studio or SignStudio account credentials then click Login.
  • At the Register Player screen, give a name to this device as your Station/Player name for easy identification (ex. LobbyDisplay).  If you are using Legacy Studio, select Campaign or Scene to filter the type of presentation you are initially assigning to this player.  If you are using SignStudio, only scenes will appear on your list.  On completion, click on Next >>
  • The screen will then go black and should start downloading your content.  Depending on the size of the initial content, it may take a while for the presentation to start so give it enough time for the download to complete.

ryan@constrology.com

  • Newbie
  • *
  • Posts: 2
  • Karma: +0/-0
Re: Wrong App Running on New Player Just Purchased
« Reply #2 on: July 12, 2023, 06:54:08 AM »
Thank you!

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines