August 06, 2020, 02:37:14 AM
Welcome, Guest. Please login or register
News: Join us for a FREE Webinar this Thursday at http://webinar.digitalsignage.com

MediaSignage support forum



Author Topic: SignageStudio firewall issue  (Read 3532 times)

gdp

  • Newbie
  • *
  • Posts: 14
  • Karma: +0/-0
    • View Profile
SignageStudio firewall issue
« on: April 03, 2012, 09:56:16 PM »
A client on a "secure" network recently installed Signage Studio.  The admin can login and run with no problem.  The client (with their login) cannot get SignageStudio to connect.  Since the program does launch, it seems like it might be a firewall issue.  Is there a "minimum" set of firewall permissions to allow Signage Studio to connect to the host site? Thanks.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 5076
  • Karma: +35/-8
    • View Profile
Re: SignageStudio firewall issue
« Reply #1 on: April 04, 2012, 04:31:17 AM »
If you are having issues connecting to our server you must have issues with a local firewall.
We support both LIVE Sockets as well as HTTP Polling.
Under the SignageStudio  > Stations you may get 3 color indicators:

Yellow: connected via Polling
Green: connected via live socket
Red: not connected at all
To learn more about this and how it is setup, please watch this video tutorial:
http://mediasignage.com/html/signage_video.html?videoNumber=ServerConnection

To allow access to our servers be sure to open port 80 of both type: SOCKET and type: HTTP to the destination of: *.signage.me of inbound and outbound.
If you need explicit rules be sure to add:

master.signage.me = 198.65.158.173
business.signage.me = 198.65.158.174
neptune.signage.me = 198.64.149.167
galaxy.signage.me = 161.58.177.84
mercury.signage.me = 161.58.177.78
venus.signage.me = 161.58.177.82

But note that servers are sometimes added so *.signage.me will allow fo greater flexibility.

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines