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MediaSignage support forum

Author Topic: Change SignagePlayer account?  (Read 2268 times)


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Change SignagePlayer account?
« on: January 11, 2012, 06:12:08 AM »
I installed the SignagePlayer when I first started testing MediaSignage and it seems to be locked in to that initial account.  I have uninstalled and reinstalled but cannot get it to stop playing the old account information.  Unfortunately the e-mail I thought I used does not seem to work, so I cannot do a unregister.  Where is the data stored so I can delete it and use the Player with the account I am actually using?


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Re: Change SignagePlayer account?
« Reply #1 on: January 11, 2012, 07:45:44 AM »
hi You will need to clear cookies and cache so that the passwords and registered settings will be cleared.
Close player
Delete C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer.XXX
(USER_NAME = logged on windows XP user)
In Windows 7 / Vista
Delete C:\Users\USER_NAME\AppData\Roaming\SignagePlayer.XXX
To get to this folder,  Click on Start, and on the search field type %appdata% hit enter, and [[[then delete the SignagePlayer.xxxx folder.
and re-launch and re-register


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