looks to be a firewall issue... or something in the network...
If you are having issues connecting to our server you must have issues with a local firewall.
We support both LIVE Sockets as well as HTTP Polling.
Under the SignageStudio > Stations you may get 3 color indicators:
Yellow: connected via Polling
Green: connected via live socket
Red: not connected at all
To learn more about this and how it is setup, please watch this video tutorial:
http://mediasignage.com/html/signage_video.html?videoNumber=ServerConnectionTo allow access to our servers be sure to open port 80 of both type: SOCKET and type: HTTP to the destination of: *.signage.me of inbound and outbound.
If you need explicit rules be sure to add:
master.signage.me = 198.65.158.173
business.signage.me = 198.65.158.174
neptune.signage.me = 198.64.149.167
galaxy.signage.me = 161.58.177.84
mercury.signage.me = 161.58.177.78
venus.signage.me = 161.58.177.82
But note that servers are sometimes added so *.signage.me will allow fo greater flexibility.