[Need Info] Error when Install mediaServer

[polipo]

Hello,

is there anyone has problem like this when installing mediaServer?[/b]

error screenshot:


this is the problem details:


the problem get bothered when I have to repeat the installation. It's going from the first phase! Which means download again 600 MB files!!

So far, the error has gone suddenly (after the 4th installation). So far I don't know the reason.. 

I'm affraid this will happen next time to another customer. So, my suggestion, please make the installation can be continued on mid step/phase. If possible between the download phase and the next phase.

Thank you.

[admin]

Please talk to Live Chat so we can have a developer RDP and see why it crashes.

Is this a Windows 2008 64 bit server English version?

Is this a clean install? (server didn't have previous version of mediaSERVER)

Sean.

[polipo]

Thanks Sean.
The installation is done. As I mentioned above, I did not know exactly the cause. Suddenly it successfully installed on the x-times trial.

Yes I'm using Windows Server 2008 64-bit.

My recommendation it's better if you can separate the download and installation process. It takes time if we have to start over the download while we get an error at the installation phase.

Thanks

[admin]

thx for the update, glad it worked out...