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Author Topic: Submit to the server denied  (Read 3843 times)

Tom4ever

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Submit to the server denied
« on: August 18, 2011, 01:07:19 PM »
Hi, Now it is about the forth installation with the same problem! When I try to save the modification I receive this message:

Submit to the server denied.
User does not have privilege to add records in table global_setting.

Why and how this happened ??!!
Please some help... I would like to use your software and sign up a reseller contract, but in this way?!

Thanks

admin

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Re: Submit to the server denied
« Reply #1 on: August 18, 2011, 06:18:17 PM »
Hi Tom,
Call me in the morning at 1-877-DIG.SIGN and I will help out
Regards,

Sean - MediaSignage.com

mcpvision

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Re: Submit to the server denied
« Reply #2 on: August 26, 2011, 04:51:33 PM »
Yes,
I'm getting the same problem:
"Error was sent to server for further investigation.
sorry for the inconvenience

Submit to the server fail"


This is my 3rd station/player, whatz up I am live here and can't update!
HELP

admin

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Re: Submit to the server denied
« Reply #3 on: August 28, 2011, 07:36:10 AM »
Please call us Monday morning so we can resolve it for asap for you!

onyx

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Re: Submit to the server denied
« Reply #4 on: November 28, 2011, 07:34:54 AM »
It happened to me for many times too. I gave up all the changes I made and restarted the studio, the error message then disappeared.

It's really annoying. Do I need to call you too, sean?

admin

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Re: Submit to the server denied
« Reply #5 on: November 28, 2011, 09:01:41 AM »
Hi Guys,
In order to solve a particular save error (as it is a generic error) we need you to give me the steps to reproduce so we can fix it asap.

THX

 

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