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Author Topic: Instructions on how to migrate to mediaCLOUD 3.X  (Read 5463 times)

admin

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Instructions on how to migrate to mediaCLOUD 3.X
« on: October 19, 2011, 01:37:24 PM »
If you wish to migrate your account to the new mediaCLOUD 3.x, please follow these instructions:

http://alturl.com/dzs8a

Regards
« Last Edit: January 01, 2012, 09:01:04 AM by admin »

jools2000

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #1 on: October 24, 2011, 11:42:36 AM »
Hi,

Migration looks straight forward, but I've hit a problem at the first hurdle...

I have tried to upgrade the players remotely and get an error message "Download error: version mismatch".  ???

Please advise.

admin

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #2 on: October 24, 2011, 01:08:16 PM »
yes we spoke via email and you said you are suspecting a local firewall issue, was that resolved?

Regards.

AndrewL

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #3 on: October 24, 2011, 08:11:38 PM »
Hey guys

I have several players that 1. do not have a reliable connection and I cannot guarantee that they will be online for 8 full hours and 2. a bunch of pcs that do not even have a internet connection.

Before I start the upgrade process should I handle these?

Thanks

admin

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #4 on: October 24, 2011, 09:57:29 PM »
You will need internet connection for the upgrade but it does not need to be constant.

So whenever the internet comes back on, even for 5 minutes, you should reboot the Player (or have someone at the location reboot the player) so it picks up the updated 2.2.2012 player and begin migrating to 3.0 when you want to...


JorgeS

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #5 on: October 27, 2011, 08:24:56 AM »
I've recently migrated to 3.x. and received the confirmation email. When I reboot the station says  Download Error Version mismacht
what may be happening?

admin

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #6 on: October 27, 2011, 02:43:18 PM »
I believe you have an old version of Adobe AIR.
Please download here: http://get.adobe.com/air/

kennys

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #7 on: November 06, 2011, 04:39:59 PM »
First of all I just want to say MediaSignage is great! I'm a new user and so far everything has been excellent.

Just a quick question regarding the migration, when i select migrate to 3.0, it asked me for a migration key. Does that mean that I'm not eligible to update yet? I'm using the free version.

Thank you.

admin

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Re: Instructions on how to migrate to mediaCLOUD 3.X
« Reply #8 on: November 06, 2011, 07:47:59 PM »
Upgrade your Studio to release 2.X latest and you won't need a key:

http://master.mediasignage.com/MasterServer/airstudio.air

Regards.

 

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