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Author Topic: DLL Failure - air.dll, v1.5.1.8210  (Read 5171 times)

hobbes1808

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DLL Failure - air.dll, v1.5.1.8210
« on: March 31, 2009, 10:17:15 AM »
Has anyone else had this error or DLL Failure?  Thanks.


Event Type:   Error
Event Source:   Application Error
Event Category:   None
Event ID:   1000
Date:      3/31/2009
Time:      12:58:21 PM
User:      N/A
Computer:   BILLBOARD
Description:
Faulting application signageplayerair.exe, version 0.0.0.0, faulting module adobe air.dll, version 1.5.1.8210, fault address 0x0003c9a0.

For more information, see Help and Support Center at newbielink:http://go.microsoft.com/fwlink/events.asp [nonactive].
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 73 69 67   ure  sig
0018: 6e 61 67 65 70 6c 61 79   nageplay
0020: 65 72 61 69 72 2e 65 78   erair.ex
0028: 65 20 30 2e 30 2e 30 2e   e 0.0.0.
0030: 30 20 69 6e 20 61 64 6f   0 in ado
0038: 62 65 20 61 69 72 2e 64   be air.d
0040: 6c 6c 20 31 2e 35 2e 31   ll 1.5.1
0048: 2e 38 32 31 30 20 61 74   .8210 at
0050: 20 6f 66 66 73 65 74 20    offset
0058: 30 30 30 33 63 39 61 30   0003c9a0
0060: 0d 0a                     ..     

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Re: DLL Failure - air.dll, v1.5.1.8210
« Reply #1 on: March 31, 2009, 08:23:49 PM »
Hello,
How did you get this error ?
Were you using a Web Cam or Capture device in the studio / player ?


Sean.


hobbes1808

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Re: DLL Failure - air.dll, v1.5.1.8210
« Reply #2 on: April 02, 2009, 01:55:30 PM »
No web cam or capture device in the studio/player.  The computer has the ATI All-in-Wonder HD video card but is never used for video capture or in relation to the Media Signage program.

The error occurs around 11:30 and 4:45 almost every day... It just seems after a certain period of time, the app just crashes.  We are not doing anything special with media signage, just running regular scenes.

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Re: DLL Failure - air.dll, v1.5.1.8210
« Reply #3 on: April 02, 2009, 02:28:14 PM »
Hello,
I have a feeling that one of the swf you are using is leaking memory and that's why it crashes.
If so, you can use the WatchDog feature (under stations) which is used to restart the AIRPlayer when memory exceeds a certain threshold that you can set ...

If you email me your login email to slevy [ a t ] media... com I can check it out and see if one of your resources is leaking memory...

Always glad to help,

Sean - MediaSignage.com


 

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