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MediaSignage support forum

Author Topic: The app close everytime my video finished playing  (Read 2668 times)


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The app close everytime my video finished playing
« on: May 22, 2022, 05:22:03 AM »
Hi Everyone

So i have to make 80x screens work on this.

Its for take away shops across my country.  and all I have to do is connect media players to the tv's and play one video file. 

the problem I have is I have downloaded the app on my player, it runs android 10, I uploaded my video and after a while it started to play the menu, the file is a video mp4 format.

the video is about 10seconds long, after the 10 seconds the app closes by itself, my first thought was the app crashes but it only close after the video, not in between, every time the seconds run out the app close.

I'm thinking there is just a setting to put so the video loops over and over but i cannot find such.

Please advise?


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Re: The app close everytime my video finished playing
« Reply #1 on: May 23, 2022, 05:51:25 AM »
two possibility that's causing the issue:

1. if you are using a timeline and the index in the sequence is not in order (i.e. index should starts from 0 to n-1  where n is the total number of timelines in the sequence list)
2. the encoding of the video is causing the app to crash - is the video higher than 1920x1080 resolution? is the frame rate and bitrate higher than 24fps 4mbps bitrate? does the video have an audio track?

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