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Author Topic: mediaCLOUD 3.X error on upload  (Read 4598 times)

SeaDog

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mediaCLOUD 3.X error on upload
« on: April 15, 2011, 02:08:54 PM »
Not sure if I'm getting this error because I don't have  any stations configured yet but......

I'm trying to reconstruct a campaign from version 2x.  I imported some files.  When I save it gives every indication that the files are uploading then I get this error:
    Internal Error

    Error was sent to server for further
    investigation.
    sorry for the inconvenience

    Submit to the server fail

Sure would like to know what this is.

admin

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Re: mediaCLOUD 3.X error on upload
« Reply #1 on: April 16, 2011, 10:07:36 AM »
Please give us the exact steps so we can reproduce the issue and get it fixed asap.

If you can please do a video recording of the issue, this way I will be able to see it, reproduce it on my end and get it fixed right away.

You can use the FREE application at http://www.jingproject.com/ ( BEST ) which also allows you to upload and share the video.

Other alternatives include http://www.decimus.net/ScreenMimic.php (FREE for Mac)
Or CamStudio http://www.decimus.net/ScreenMimic.php  (FREE for Windows)

That will help us a lot...


SeaDog

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Re: mediaCLOUD 3.X error on upload
« Reply #2 on: April 18, 2011, 09:45:57 AM »
Please give us the exact steps so we can reproduce the issue and get it fixed asap.

If you can please do a video recording of the issue, this way I will be able to see it, reproduce it on my end and get it fixed right away.

You can use the FREE application at newbielink:http://www.jingproject.com/ [nonactive] ( BEST ) which also allows you to upload and share the video.

Other alternatives include newbielink:http://www.decimus.net/ScreenMimic.php [nonactive] (FREE for Mac)
Or CamStudio newbielink:http://www.decimus.net/ScreenMimic.php [nonactive]  (FREE for Windows)

That will help us a lot...

OK, so I come in today, loaded Jing, then opened the Studio and performed a few resource uploads and I could not duplicate the error.  Weird.  If it happens again, I'll try to capture it to video.

 

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