December 09, 2018, 10:28:57 PM
Welcome, Guest. Please login or register
News: Join us for a FREE Webinar this Thursday at http://webinar.digitalsignage.com

MediaSignage support forum



Author Topic: Version 3 and updating clients  (Read 6615 times)

tlawrence

  • Newbie
  • *
  • Posts: 20
  • Karma: +1/-1
    • View Profile
Version 3 and updating clients
« on: March 05, 2011, 06:14:56 PM »
We built a new server for the 64 bit requirement for version 3 and I'm wondering how to update the end users app to reflect a new server name?  Since we had a server in production and brought up a new one, we just named the new one 'master1'.  Is there a config file that can be modified on the client side to have the users point to the new server or do we need to uninstall the existing version, reboot, and install the new version from the new server's install page?
I was able to go to the new web page and replace my client air file but when I launch it, it is still pointing to the old server.
Any advice is appreciated.

**UPDATE - I uninstalled SignageStudio, rebooted, installed the updated version from our new server and it still looks to be pointed to the old server.
« Last Edit: March 05, 2011, 06:25:16 PM by tlawrence »

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4874
  • Karma: +35/-8
    • View Profile
Re: Version 3 and updating clients
« Reply #1 on: March 05, 2011, 08:32:45 PM »
First, uninstall the SignagePlayer Desktop version.

Next you will need to delete the Cookie for the SignagePlayer:

In Windows:

Delete the following directories:
C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer.*

Replace USER_NAME with your logged in user name.

In Ubuntu Linux:

rm -f -r /home/root/.appdata/SignagePlayer.* or /root/.appdata/SignagePlayer.*

and when done install the NEW version from your NEW 3.0 server (previous version 2.X not compatible with the new mediaSERVER 3.0)

Always glad to help,

Eddie - MediaSignage.com

tlawrence

  • Newbie
  • *
  • Posts: 20
  • Karma: +1/-1
    • View Profile
Re: Version 3 and updating clients
« Reply #2 on: March 05, 2011, 08:43:36 PM »
Thank you for the advice.  Is there an equivalent for Mac users?


admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4874
  • Karma: +35/-8
    • View Profile
Re: Version 3 and updating clients
« Reply #3 on: March 06, 2011, 06:58:23 AM »
In Mac OS X
rm -r -f /Users/YOUR_USER/Library/Preferences/SignagePlayer.XXX
AND
rm -r -f /private/var/root/Library/Preferences/SignagePlayer.XXX

Jeff

  • Newbie
  • *
  • Posts: 28
  • Karma: +0/-0
    • View Profile
Re: Version 3 and updating clients
« Reply #4 on: April 16, 2011, 06:27:08 PM »
Admin-

I cant find the C:\Documents and Settings\USER_NAME\Application Data\SignagePlayer in Vista to delete the cookie. I have searched my system thoroughly with no luck, any ideas?

Thanks.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4874
  • Karma: +35/-8
    • View Profile
Re: Version 3 and updating clients
« Reply #5 on: April 16, 2011, 06:32:37 PM »
you need to enable hidden folders so you can see it.
http://www.bleepingcomputer.com/tutorials/tutorial130.html


Jeff

  • Newbie
  • *
  • Posts: 28
  • Karma: +0/-0
    • View Profile
Re: Version 3 and updating clients
« Reply #6 on: April 16, 2011, 09:59:56 PM »
Thanks for the quick response admin! After following the bleepingcomputer tutorial, I worked through a few minor discrepencies in the path and I found the old Signage Player folder. The 3.0 Signage Player is working great!  :)
« Last Edit: April 17, 2011, 11:43:15 PM by Jeff »

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines