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Author Topic: Android 9.1.0  (Read 786 times)

mick s

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Android 9.1.0
« on: August 31, 2022, 11:11:07 AM »
Have been running several installs on shield tv's... just setting up 2 new and have the message "This app was built for an older version of Android and may not work properly' when installing Watchdog. Main app wont launch automatically, but will open if forced?

admin

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Re: Android 9.1.0
« Reply #1 on: August 31, 2022, 02:51:37 PM »
Please user the following APK's

Signage Player: https://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk
Signage Watchdog: https://galaxy.signage.me/Code/Install/apk/watchdogandroid.apk

let us know if you are still having issues with the watchdog

best regards

-ADMIN

pchmela

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Re: Android 9.1.0
« Reply #2 on: September 02, 2022, 10:07:25 AM »
Hello, I have the same problem. everything worked for us on the old Philips TVs. Unfortunately, watchdog will not launch the signage player app on new platforms with Android TV 11. after installation reports the error "This app was built for an older version of Android and may not work properly"

can you please help me and send the new watchdog for android tv 11?

admin

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Re: Android 9.1.0
« Reply #3 on: September 02, 2022, 02:02:05 PM »
Hello, I have the same problem. everything worked for us on the old Philips TVs. Unfortunately, watchdog will not launch the signage player app on new platforms with Android TV 11. after installation reports the error "This app was built for an older version of Android and may not work properly"

can you please help me and send the new watchdog for android tv 11?

Signage Watchdog only works till up to Android 9.  We will release a newer one on release of the new player

best regaards

-ADMIN

pchmela

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Re: Android 9.1.0
« Reply #4 on: September 08, 2022, 08:23:21 AM »
may I ask when you plan to release the new version that will run on Google TV 11?

because of this, the TVs in the company do not work and it is a big problem for us.

Should we look for a competitive functional solution?

admin

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Re: Android 9.1.0
« Reply #5 on: September 08, 2022, 04:53:39 PM »
may I ask when you plan to release the new version that will run on Google TV 11?

because of this, the TVs in the company do not work and it is a big problem for us.

Should we look for a competitive functional solution?

the current player app should work on Android 11. watchdog however will not.

we also will be releasing a new versionor the player later in the year.

best regards

-ADMIN

pchmela

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Re: Android 9.1.0
« Reply #6 on: January 09, 2023, 06:36:55 AM »
Hello,

what it looks like with the release of a working watchdog or application that will work on Android TV 11

thank you

admin

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Re: Android 9.1.0
« Reply #7 on: January 09, 2023, 03:47:14 PM »
Hello,

what it looks like with the release of a working watchdog or application that will work on Android TV 11

thank you

we have indeed released a new version of signWatchdog but this is intended for signPlayer use.  signPlayer is the new PWA version of the player in conjunction with the new signStudio.

for more info regarding signStudio, refer to this page: https://www.digitalsignage.com/_html/signstudio.html

best regards

-ADMIN

pchmela

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Re: Android 9.1.0
« Reply #8 on: January 13, 2023, 07:35:27 AM »
can you please use the old legacystudio and PWA clients on the devices? or does it have to go completely to the PWA version? is this migration free if we pay monthly rent with you?

admin

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Re: Android 9.1.0
« Reply #9 on: January 15, 2023, 12:09:41 PM »
can you please use the old legacystudio and PWA clients on the devices? or does it have to go completely to the PWA version? is this migration free if we pay monthly rent with you?

you have to use Sign Studio (web or PWA version) to be able to use Sign Player (PWA version) and Sign Watchdog - you will also need to create a new account for Sign Studio

the web app and player are free - for the use of our service, we have the free and paid (enterprise subscription)

note for android devices, you must make sure you have the latest Chrome on your device otherwise you cannot run the Sign Player

best regards

- ADMIN

 

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