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Author Topic: Internal Error  (Read 8587 times)

vincent-zhang

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Internal Error
« on: February 11, 2011, 12:09:38 AM »
After I made some changes, and clicked File->Save(upload), I got a window saying :

Error was sent to server for further investigation.
sorry for the inconvenience

Submit to the server fail


What should I do in this case? Does the error result from my operation or server's problem?

admin

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Re: Internal Error
« Reply #1 on: February 11, 2011, 05:42:48 AM »
Make sure that the file you are uploading does not have any none standard English characters.
Just name it something simple like abc.flv and try again... let me know

Eddie

vincent-zhang

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Re: Internal Error
« Reply #2 on: February 13, 2011, 06:12:52 PM »
When I got the problem was just after I uploaded MSKisokApp.swf, it came from

http://signage dot me/files/kiosk.zip

Thanks~
« Last Edit: February 13, 2011, 06:15:17 PM by admin »

admin

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Re: Internal Error
« Reply #3 on: February 13, 2011, 06:14:35 PM »
You need to follow the Module video as this is a Module, not a regular swf.
See this:
http://mediasignage.com/html/signage_video.html?videoNumber=modules

vincent-zhang

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Re: Internal Error
« Reply #4 on: February 13, 2011, 08:07:09 PM »
Thanks a lot for your reply, I did not tick the Flex Module option. And it was fixed now.

I have further question. I downloaded http://signage.me/files/kiosk.zip, and I found it was a Flex project, I don't quite understand the logic of the files inside it, since I know nothing about Flex so far, that is why I asked for Flash samples in another post.

I tried two files: MSKisokApp.swf and RestaurantModule.swf.

I copied them out into another folder, and played locally(means double-click to launch the flash player to play it on my PC).
I found that RestaurantModule.swf could not work on its own, but after I uploaded it to signage server, and preview it in browser it work OK, so are the media files pre-uploaded to the server? Is that right? On the contrary, I could run MSKisokApp.swf correctly locally, but after I uploaded it, I could not see its content in the signageplayer, were not the media files embedded inside the swf?

Would you please explain the mechanism of the Flex Module? I am really confused due to lack of document.

I also got another problem, I can't see the Google map on the top when I play RestaurantModule.swf.

Thank you.



admin

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Re: Internal Error
« Reply #5 on: February 14, 2011, 06:59:40 AM »
Flex module is a subclass of Flex Module which uses SWF Loader and does not include the complete flex / flash framework like a regular swf  (this it's much smaller).
I would recommend you hire an outsourcing flex guy to further investigate and develop code for you (see http://www.freelancer.com )

Always glad to help,

Eddie - MediaSignage.com

vincent-zhang

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Re: Internal Error
« Reply #6 on: February 16, 2011, 11:05:35 PM »
Thanks Eddie, well, just make sure something before pay the money to hire people.
« Last Edit: February 17, 2011, 06:16:22 AM by admin »

 

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