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Author Topic: Player unexpectedly stops displaying campaign after saving changes  (Read 382 times)

byoung

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This has happened to me several times... the screen goes black right after I save changes to a campaign. I can see the tv screen refresh (the side menu shows up) but the screen goes black. I used the camera live snapshot of the station and it's blank. I'm using the mediadroidx pro player. Wondering what it might be?

byoung

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Re: Player unexpectedly stops displaying campaign after saving changes
« Reply #1 on: August 19, 2021, 05:38:32 AM »
Update - I just noticed that the display flashes the transition between videos in a timeline and then goes black again. Weird. This is on my test player and it is a very short campaign. It's been running perfectly for several days but after I added a png resource and added it to a scene is when the problem occurred. I removed the scene hoping it would fix it but it didn't. Help.

admin

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Re: Player unexpectedly stops displaying campaign after saving changes
« Reply #2 on: August 19, 2021, 04:45:18 PM »
in both cases, it would be best to consult live chat so you can troubleshoot the issue together

best regards

-ADMIN

byoung

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Re: Player unexpectedly stops displaying campaign after saving changes
« Reply #3 on: August 19, 2021, 08:53:36 PM »
Thanks. I will and then I'll post the solution here in the forum so others can benefit from this discussion in the future.

 

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